Privacy Policy

Plantburgh LLC ("we," "us," or "our") operates the Plantburgh website. We serve as the data controller for the personal information collected through our digital presence.

Plantburgh LLC is registered in the Commonwealth of Pennsylvania, United States, and conducts business throughout Pittsburgh and the Greater Western Pennsylvania region.

This Privacy Policy is designed to support transparency regarding how we process information and the specific reasons we collect personal data. We prioritize your privacy and have implemented systems selected to protect your data and security.

Personal Information We Collect

When you visit Plantburgh, we automatically collect Device Information, including:

• Web browser details and IP address

• Time zone and specific cookies installed on your device

• Interaction data (pages viewed, search terms, and referral sources)

If you choose to register or utilize our services—from one-bedroom apartments to corporate headquarters—we may collect Personal Data such as:

• Name and Surname

• Address and Contact Information

• Payment information required to fulfill our white-glove service agreements

Why We Process Your Data

Our priority is the long-term success of our client relationships. We process only minimal user data—only what is strictly necessary to maintain the website or fulfill our technical plant management duties.

Statistical Analysis
Automatically collected information is used to identify potential abuse and establish usage trends. This data is not aggregated in a way that identifies specific individuals.

Direct Interaction
If you fill out a form to receive our newsletter or schedule a horticultural audit, you provide us with specific identifiers (Email, Name, Telephone). Declining to provide this information may limit your ability to access premium features, such as direct consulting.

Cookies & Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user engagement patterns. These technologies may include:

• Essential operational cookies

• Performance and analytics tools

• Marketing and advertising pixels

You may modify your browser settings to decline cookies; however, doing so may limit certain website functionalities.

Data Retention

We retain personal information only for as long as necessary to fulfill contractual obligations, maintain service records, comply with legal requirements, and support ongoing client relationships. When data is no longer required, it is securely deleted or anonymized.

Data Storage & Processing

Client information may be stored and processed through secure third-party platforms used to operate our business, including customer relationship management systems, email communication platforms, scheduling software, and payment processors. Each system is selected based on its security standards and suitability for protecting client data.

Your Rights

Whether you are a resident of Pittsburgh or an international visitor, we respect your rights to your data. This includes:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

If you wish to exercise these rights, please contact us using the information below.

For international visitors, please note that your information is processed to fulfill contracts and pursue our legitimate business interests, which may involve data transfers to Canada and the United States.

Children’s Privacy

Plantburgh’s services are intended for property owners and business clients. We do not knowingly collect or solicit personal data from individuals under the age of 13. If such data is identified, it will be promptly removed from our systems.

Security Protocols

We have implemented administrative, technical, and physical safeguards designed to protect against unauthorized access, use, or disclosure of data in our custody. While no digital environment is entirely immune to external risk, our infrastructure is selected to provide the highest level of security possible for your personal information.

Legal Disclosure & Third-Party Links

External Links
Our site may contain links to other platforms. We are not responsible for the privacy practices of third parties and encourage you to review their specific privacy statements.

Legal Requirements
We will disclose collected information if required by law (such as a subpoena) or when we believe in good faith that disclosure is necessary to protect our rights, property, or client safety.

Contact Information

If you have questions regarding this policy or your individual rights, please contact our expert team directly:

Email: contact@plantburgh.com

Location: Serving Pittsburgh, PA, and the Greater Western PA Region.